Check your Eligibility
Check your Eligibility

ST JAMES'S PLACE
COMPENSATION CLAIMS

St. James’s Place Has Set Aside £426 Million for Compensation.
Are You Owed a Share?

St. James’s Place Has Set Aside £426 Million for Compensation.
Are You Owed a Share?

Thousands of SJP clients were charged for services they never received. SJP have put aside a £426million compensation fund to put things right.

check your eligibility

Find Out If You’re Eligible for an SJP Compensation Claim

Find Out If You’re Eligible for an SJP Compensation Claim

You may be eligible for compensation if you experienced:

  • Fees for services not delivered
  • Lack of ongoing advice or annual reviews
  • Poor or unsuitable investment guidance
  • Losses linked to underperformance
  • Charges you didn’t fully understand or weren’t clearly explained

Even if you’re unsure, our team can review your case and confirm whether you qualify.

AVERAGE REFUND AMOUNT: £3,000

check your eligIbility
check your eligibility

wHY CHOOSE
YOUR SJP CLAIM?

Specialists in SJP compensation cases

Quick, free
eligibility checks

clear, jargon-free guidance

support from start to finish

specialists in
sjp claims

free eligibility checks

clear, jargon-free guidance

support from start to finish

sTART YOUR CLAIM TODAY

Checking your eligibility takes just a few minutes.


Once you’re confirmed as eligible, we’ll help you submit a strong, well-supported claim against St. James’s Place.


You may be owed compensation - let us help you get it.

sTART YOUR CLAIM TODAY

Checking your eligibility takes just a few minutes.


Once you’re confirmed as eligible, we’ll help you submit a strong, well-supported claim against St. James’s Place.


You may be owed compensation - let us help you get it.

Check your Eligibility

FAQ'S

Why is St. James’s Place paying compensation?

St. James’s Place has admitted that many clients were charged fees for services they did not receive - such as annual reviews or ongoing financial advice. To address this, the company has set aside a large compensation fund for affected customers.

How do I know if I’m eligible to make a claim?

You may qualify if you were an SJP client and believe you paid for services you didn’t receive, were given insufficient advice, or experienced unexpected losses. If you’re unsure, we can carry out a free eligibility check for you.

What can I claim compensation for?

Most claims relate to fees charged without providing the agreed services, such as annual reviews. You may also be able to claim for unsuitable advice, poor investment outcomes, or fees that were not clearly explained.

How much compensation could I receive?

The amount varies depending on your individual circumstances. Some clients may be entitled to a refund of fees, while others could receive compensation for investment losses or poor advice. We can give you an estimate once we review your case.

Is the compensation automatic after the SJP announcement?

No. Even though SJP has set aside a compensation fund, clients must submit a claim to be considered. Compensation is not automatically issued.

Does making a claim affect my relationship with St. James’s Place?

No. You have the right to raise concerns and seek compensation without it affecting your existing relationship or any ongoing investments you hold with SJP.

How long does the claims process take?

Timescales vary. Some claims are resolved within weeks, while more complex cases may take longer. We keep you updated at every step to ensure a smooth process.

What information do I need to start a claim?

Typically, details of your SJP investments, fee history, and any documentation you received. If you don’t have everything to hand, we can help you gather what’s needed.

Do you charge upfront fees?

No, we do not charge upfront. Our fees apply only if your claim is successful.

Can I still claim if I no longer use St. James’s Place?

Yes. You can make a claim even if you no longer have an account or hold investments with SJP, as long as the period you’re claiming for falls within the relevant timeframe.

Is my claim confidential?

Absolutely. All information you provide is handled securely and kept strictly confidential.

How do I begin the process?

Simply complete our online eligibility check. If you qualify, we’ll guide you through the next steps and help you submit a full claim.

FAQ'S

Why is St. James’s Place paying compensation?

St. James’s Place has admitted that many clients were charged fees for services they did not receive - such as annual reviews or ongoing financial advice. To address this, the company has set aside a large compensation fund for affected customers.

How do I know if I’m eligible to make a claim?

You may qualify if you were an SJP client and believe you paid for services you didn’t receive, were given insufficient advice, or experienced unexpected losses. If you’re unsure, we can carry out a free eligibility check for you.

What can I claim compensation for?

Most claims relate to fees charged without providing the agreed services, such as annual reviews. You may also be able to claim for unsuitable advice, poor investment outcomes, or fees that were not clearly explained, as well as being advised to transfer your pension and being subjected to higher charges.

How much compensation could I receive?

The amount varies depending on your individual circumstances. Some clients may be entitled to a refund of fees, while others could receive compensation for investment losses or poor advice. We can give you an estimate once we review your case.

Does making a claim affect my relationship with St. James’s Place?

No. You have the right to raise concerns and seek compensation without it affecting your existing relationship or any ongoing investments you hold with SJP.

How long does the claims process take?

Timescales vary. Some claims are resolved within weeks, while more complex cases may take longer. We keep you updated at every step to ensure a smooth process.

What information do I need to start a claim?

Typically, details of your SJP investments, fee history, and any documentation you received. If you don’t have everything to hand, we can gather everything on your behalf.

Do you charge upfront fees?

No, we do not charge upfront. Our fees apply only if your claim is successful.

Can I still claim if I no longer use St. James’s Place?

Yes. You can make a claim even if you no longer have an account or hold investments with SJP.

Is my claim confidential?

Absolutely. All information you provide is handled securely and kept strictly confidential.

How do I begin the process?

Simply complete our online eligibility check. If you qualify, we’ll guide you through the next steps and help you submit a full claim.